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SMS automation for

Travel and Hospitality

● The right communication at the right time, sent from the platform you trust  ● Enhance your customer experience with WhatsApp Salesforce integration 
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Why Choose WhatsApp for Travel and Hospitality

  • ● Booking confirmation, itinerary & updates
  • ● Collect customer preferences and tailor offers
  • ● Increase bookings with SMS marketing


Deliver exceptional customer experience with our SMS WhatsApp Salesforce integration. Leverage SMS automation to reach customers where they are. Our app helps you simplify bookings, personalise support and provide bespoke customer communications from the platform you trust. Increase conversions and reduce operational costs by utilising the fastest-growing channel today.

One Salesforce SMS app, multiple ways to send

Send one-to-one messages to your contacts, leads and customers directly from the tool you know best

Utilise SMS to send one-to-one messages to your contacts, leads and customers. 

Send bulk messages to leads following their stay or as part of an outreach campaign

Never miss an opportunity, integrate SMS into your outreach campaign to deliver higher response rates.

Automate responses to common questions using AI Agentforce saving time for busy teams

Let your team focus on their top priorities while common queries are handled by dedicated AI Agents.

AI SMS APP Features

Streamline customer communication:

From the booking to the end of the customer’s stay, communication is made easy, with booking confirmations, itineraries and service updates sent automatically.

Increase positive reviews:

Easily collect customer preferences through the text messaging features, allowing for tailored promotional offers and enhancing reviews.

Bookings made simple:

Increase bookings with our SMS message marketing features. Reach a wider audience by integrating SMS into your existing marketing flow.

Benefits of SMS for Travel & Hospitality

Ensure Customer Satisfaction

Easily provide updates and issue resolutions in an instant using our WhatsApp Salesforce integration.

Integrate with Existing Workflows

Bookings, payments, customer service and more are streamlined with SMS automation.

Increase Booking Numbers

SMS message marketing helps you reach a wider audience and generate more bookings.

Gain and Retain

As well as increasing your customer base, personalised offers and the simplicity of service will ensure your customers come back for more.