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University student services Salesforce record showing SMS, text and WhatsApp triage of a wellbeing support conversation

Student Support Services via SMS, Text & WhatsApp

School office Salesforce dashboard collecting parent trip consent and payment via SMS, text and WhatsApp with live response tracking

School Trip Consent & Payment via SMS, Text & WhatsApp

University enrolment week Salesforce dashboard sending timetable, accommodation and orientation SMS, text and WhatsApp messages

Enrolment Week Coordination via SMS, Text & WhatsApp

Salesforce listing record with automated weekly vendor update sent over SMS, text and WhatsApp summarising viewings and feedback

Weekly Vendor Updates via SMS, Text & WhatsApp from Salesforce

Letting agent sending automated rent arrears reminders and payment links via SMS, text and WhatsApp from Salesforce

Rent Arrears Chase via SMS, Text & WhatsApp from Salesforce

Salesforce mortgage record with post-close SMS, text and WhatsApp retention sequence and rate-drop refinance trigger

February 27, 2026

Post-Close Mortgage Retention with SMS, Text & WhatsApp

Salesforce mortgage opportunity record sending SMS, text and WhatsApp updates to borrower, broker, surveyor and solicitor simultaneously

February 25, 2026

Mortgage Valuation Updates via SMS, Text & WhatsApp to All Stakeholders

Agentforce AI agent conversation pre-qualifying a mortgage borrower across SMS, text and WhatsApp in Salesforce

February 23, 2026

Pre-Qualify Mortgage Borrowers with SMS, Text & WhatsApp AI Agents

Salesforce Contact record with channel-specific opt-out status for SMS, text and WhatsApp messaging enforcement

February 18, 2026

Opt-Out Management for SMS, Text & WhatsApp in Salesforce